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Water Works

The Indian Hill Water Works is owned and operated by the Village of Indian Hill. The Water Works provides water supply and distribution maintenance service to Indian Hill, Terrace Park, Camp Dennison, approximately half of Madeira, and portions of Montgomery, Milford, Symmes Township and Columbia Township.

The Water Works was established in 1949 with the construction of the plant on State Route 126. Water is pumped from wells on the Little Miami aquifer and softened. Chlorine is added for disinfection, fluoride is added for dental health, and zinc orthophosphate is added for corrosion control.

Water Quality
With events in Flint, Michigan brining attention to lead in drinking water, basic facts about that situation and what Indian Hill does to prevent it from occuring are available here.
The Indian Hill Water Works publishes an annual Water Quality Report for informational purposes. This document outlines the characteristics of the water, and is available by contacting the Water Works Billing Office at (513) 561-6679, or by clicking here to download the PDF file.

Annual Water Rate Review

The Water Works and Finance Committee members have held three readings on an ordinance that applies a 5.0% increase to all water rates that will begin on July 1, 2016 and a 5% increase that begins on July 1, 2017.  The ordinance also includes a provision that, for the foreseeable future, a similar increase most likely  will be implemented on an annual basis for the next ten years. Read more...

Wellhead Protection
The Indian Hill Water Works is currently formulating a Wellhead Protection Program under the direction of the Ohio EPA. The intent of this Program is to identify potential sources of contamination, formulate emergency contingency plans should contamination occur, and initiate regulatory measures to avoid contamination.

Online Payment
One time payments can be made or you can sign up for payments to be deducted from your bank account on their due date automatically. Click here for more information.

The following is a list of contacts within the Indian Hill Water Works.

Billing and Customer Service
Pauline Edwards, Scott Gully 561-6679

Water Leaks (during business hours)
Jason Adkins 831-3885

Water Leaks (after business hours)
Indian Hill Rangers 561-7000

Water Quality
Frank Bell 831-3885

Water Works Administration
Jason Adkins 831-3885
E-mail: Jason Adkins

More Information

The Water Works constantly monitors water quality in its in house lab, as well as system performance.


The Water Works distribution crew maintains over 150 miles of water main.